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TroubleshootingUpdated 2 days ago

PROBLEM
SOLUTION
Indicator light will not turn on

Check that the plug is firmly inserted, ensure good contact between jug and base, and confirm the outlet has power


Jug stops working after starting


Cool the jug by rinsing the inside with cold water before using again


Motor does not run


Clean the jug immediately after use; if dried milk has locked the mechanism, gently move the motor shaft sleeve by hand to free it


Small burnt spots inside jug


Use the milk quantity specified in the instructions and clean the jug thoroughly before reuse


Appliance underperforms


Use an outlet with the correct voltage as specified on the bottom of the base or jug.



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